# Bug Triage Process

## Who to assign bugs to?

If an issue is related to a particular provider, assign it to the person responsible for the provider, as listed in [Providers](https://docs.dnscontrol.org/~/revisions/T4Wre387kGCjR4Bh4mfN/service-providers/providers)'s "Maintainers of contributed providers".

Otherwise leave it unassigned until someone grabs it.

## How bugs are classified

labels:

* enhancement: New feature of improvement of existing feature
* bug: feature works wrong or not as expected

priority:

* maybe someday: Low priority

## How to handle a provider request

1. Change the subject to be "Provider request: name of the provider"
2. Set the label `provider-request`
3. Respond to the issue with the message below
4. Close the issue

The [Providers](https://docs.dnscontrol.org/~/revisions/T4Wre387kGCjR4Bh4mfN/service-providers/providers) page is generated automatically from all the issues tagged `provider-request`:

1. "Requested providers: state=closed, tagged `provider-request`
2. "In progress providers": state=open, tagged `provider-request`, NOT tagged `has-pr`
3. "Providers with open PRs": state=open, tagged `provider-request` AND `has-pr`

Message to requester:

```
Thank you for requesting this provider!

I've tagged this issue as a provider-request.  It will (soon) be listed as a "requested provider" on the provider list web page:
https://docs.dnscontrol.org/service-providers/providers

I will now close the issue.  I know that's a bit confusing, but it will remain on the "requested provider" list.

If someone would like to volunteer to implement this, please re-open this issue and add the tag `has-pr`.

We encourage you to try adding this provider yourself.  We've tried to make the process as friendly as possible.  Many people have reported that adding a provider was their first experience writing Go.  The process is documented here:
https://docs.dnscontrol.org/developer-info/writing-providers
If you need assistance, please speak up in this issue and someone will get back to you ASAP.
```